Although our blog had an earlier post on KPIs, this topic is of such depth, that here’s another one with some more thoughts.
KPIs are measurements that can be quantified and agreed to beforehand. KPIs vary across different organizations and industries. They reflect the goals of the organization and are critical to organizational success. Choosing the criteria for defining the KPIs is an important process. Different industries/business models require different measurements. For example, KPIs for a Manufacturing Supply Chain will be different from that of a 3PL (3rd Party Logistics) Supply Chain.