Key performance indicators, more commonly known as KPIs play a key role in helping an organization define and measure its progress towards the defined goals. Once the mission has been analysed and the goals have been defined, KPIs are put in place for measuring the organization’s progress.
KPIs are measurements that can be quantified and agreed to beforehand. KPIs vary across different organizations and industries, and stay for a long time without changing often. They reflect the goals of the organization and are critical to organization’s success. (more…)