Privacy Policy

Welcome to PALMS Smart Warehouse Management System (WMS). This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our SaaS-based Warehouse Management System.

1. Information We Collect

We may collect the following types of information when you use our Warehouse Management System:

  1. Personal Information: We may collect personal information such as your name, contact details, and login credentials.
  2. Business Information: We may collect business-related information such as company name, address, and other relevant details.
  3. Usage Information: We may collect information about your interactions with our WMS, including usage patterns, session activity, and any feedback you provide.
  4. Device and Log Information: We may collect information about your device, browser, IP address, and log data to help diagnose technical issues and improve our services.

2. How We Use Your Information

We may use the collected information for various purposes, including:

  1. Providing and improving our WMS services.
  2. Personalizing your experience and improving customer support.
  3. Sending important notifications and updates.
  4. Analyzing usage patterns to enhance the performance and features of our WMS.
  5. Complying with legal obligations and enforcing our terms of use.

3. How We Share Your Information

We may share your information with third parties under the following circumstances:

  1. Legal Compliance: We may disclose information to comply with legal obligations or respond to lawful requests from public authorities.
  2. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Your Choices

You have the right to access, update, and delete your personal information. You can also opt-out of certain communications. Please contact us at [email protected] for assistance.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our WMS and gather usage data. You can manage your cookie preferences through your browser settings.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and services. The revised policy will be posted on our website, and the “Last Updated” date will be revised accordingly.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].

By using PALMS Smart Warehouse Management System, you agree to the terms outlined in this Privacy Policy.