PALMS™ Smart WMS — Warehouse Management System for Africa

Warehouse Management System

PALMS™ Smart WMS is one of the leading warehouse management systems used across UAE, India and Africa. It’s a widely used cloud-based WMS across warehouses of all sizes, spanning FMCG, Automotive and E-commerce. PALMS™ also supports Android-based handheld devices for day-to-day floor operations, including Receiving, Put-away, Picking, Stock Take, Cycle Count, Stock Transfers, Stock Enquiry, Yard Management, Unloading and Loading.

Why Warehouses in Africa Choose PALMS™

Businesses across Nigeria, Kenya and Ghana are scaling fast, often running multiple warehouses and managing cross-border stock movement as trade expands across the region. PALMS™ supports this growth with capabilities already built into the system:

  1. Yard And Cross-Dock Visibility: Vehicle tracking, gate pass management and cross-dock fulfilment reporting are useful for businesses managing customs clearance and multi-stop distribution.
  2. Handheld-Based Floor Operations: Android HHT and VMT devices handle receiving, picking and stock transfers directly from the warehouse floor, reducing dependence on fixed workstations.
  3. Flexible System Integration: REST APIs, IDOCs, CSV transfers and DB to DB integration mean PALMS™ can connect into existing ERP or accounting systems already in use locally, rather than requiring a full technology replacement.
  4. Scales Across Industries: From FMCG’s fast-moving stock to Automotive’s component tracking, the same system adapts to different warehouse types as businesses diversify.

Core Features

Inventory Tracking

Different Stock Buckets and Location Types in PALMS™ monitor the status of inventory at each step. PALMS™ also identifies the last operation performed on any stock item, giving warehouse teams full traceability.

Inventory Reconciliation

PALMS™ supports physical verification of warehouse stock, matching book and physical stock automatically to keep inventory reconciled without manual cross-checking.

Smart Put-Away

PALMS™ intelligently suggests put-away locations based on configuration and location reservations, ensuring efficient use of warehouse space.

Smart Allocation

For fast, hassle-free picking, PALMS™ auto-allocates stock using a combination of rules including FIFO, FEFO, FMFO and Location Flush, useful for FMCG and other fast-moving goods businesses.

Yard Management

PALMS™ includes an advanced Yard Management module that tracks every vehicle movement within the warehouse: Vehicle In, Gate Pass, Dock Management and Parking Lot Management, alongside unloading and loading.

Visualizations covering Expected Vehicles, Delayed Vehicles, Vehicles In-Premise, Backorder Fulfilment Rate, Cross Dock Fulfilment Rate, Dock Status and Parking Lot Status simplify managing the warehouse yard end to end.

Resource Management

Manpower, material and consumables are tracked across both planned and unplanned operations. PALMS™ provides reports including resource usage, daily activity and productivity, giving warehouse managers visibility into how resources are used.

Task Assignment

PALMS™ assigns tasks to resources directly at the point of instruction creation, keeping floor operations organized without manual coordination.

Custom Reports and Labels

Users can create and upload custom report RDLs and label formats, adapting output to internal or client requirements without needing a system change.

Custom Excel Reports Generator

An advanced reporting engine lets teams build custom Excel reports directly from PALMS™ data.

System Interfacing

PALMS™ connects with surrounding legacy systems through:

  1. CSV-based flat file transfers
  2. DB to DB integration
  3. REST APIs
  4. IDOCs

VMT Support

PALMS™ supports Android-based VMT devices with the full range of functionality available in the HHT module, extending floor operations across device types.

Warehouse Automation

PALMS™ supports automation solutions for Put-away, Picking and related operations, including Pick to Light, Sort to Light, Smart Conveyors, Pallet Shuttles, Carton Shuttles and Goods to Person. Additional picking methods include Pick by Voice and Pick by Vision (AR).

Industries Using PALMS™ Across Africa

  1. FMCG: FEFO and FMFO-based allocation for fast-moving, high-turnover goods
  2. Automotive: Component tracking and structured put-away for parts and assemblies
  3. Furniture: Bulk item handling with location-based tracking
  4. E-commerce: Fast picking and stock accuracy for order fulfilment at scale

Frequently Asked Questions

What is PALMS™ Smart WMS?

PALMS™ is a cloud-based warehouse management system supporting Android handheld devices, used across warehouses of all sizes in industries including FMCG, Automotive and E-commerce.

Does PALMS™ support handheld devices?

Yes. PALMS™ runs on Android-based HHT and VMT devices for Receiving, Put-away, Picking, Stock Take, Cycle Count, Stock Transfers, Stock Enquiry, Yard Management, Unloading and Loading.

Can PALMS™ integrate with existing systems?

Yes. PALMS™ interfaces with legacy systems through CSV flat file transfers, DB-to-DB integration, REST APIs and IDOCs.

What allocation and picking rules does PALMS™ support?

PALMS™ supports FIFO, FEFO, FMFO and Location Flush allocation, along with automation options like Pick to Light, Sort to Light, Pick by Voice and Pick by Vision (AR).

Does PALMS™ support cross-border or multi-warehouse operations?

PALMS™ includes Yard Management and Cross Dock fulfilment tracking, supporting businesses managing multi-stop distribution and multiple warehouse locations.

Connect With Us

Looking for a smarter way to manage your warehouse operations across Africa? PALMS™ Smart WMS helps businesses improve inventory visibility, streamline warehouse processes and connect operations across multiple locations.

Connect with our team today to discover how PALMS™ can be configured to meet your industry and operational requirements.

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