Schedule a Demo

Privacy Policy

PALMS™ is a SaaS-based Warehouse Management System developed by Technoforte. This Privacy Policy explains how we collect, use and protect your data when you use PALMS.

1. Information We Collect

We collect only the data required to run and improve your warehouse operations.

  • Personal Data: User names, email addresses, phone numbers , login credentials .
  • Business & Operational Data: Company details, warehouse locations, inventory data, order flows and transaction records.
  • Usage Data: System activity, feature usage, Access log, session data and performance metrics.
  • Technical Data: IP address, browser type, device details and system logs.
  • Customer-Controlled Data: All operational data processed within PALMS belongs to your organization.

2. How We Use Your Information

We use your data to keep PALMS reliable, fast and secure.

  • Deliver core WMS functionality
  • Manage users, roles and access control
  • Improve system performance and usability
  • Provide support and resolve issues quickly
  • Send important system updates and alerts
  • Maintain security and prevent unauthorized access
  • Meet legal and compliance requirements

3. Legal Basis for Processing

We process your data based on:

  • Contractual need to deliver PALMS™ services
  • Your consent where required
  • Legal obligations
  • Legitimate business needs such as security and performance improvement

4. Data Sharing

We do not sell your data.
We keep your data controlled and protected.
We may share data only with:

  • Trusted service providers supporting infrastructure and operations
  • Authorities when required by law
  • Entities involved in business restructuring such as mergers or acquisitions

5. Data Security

PALMS™ follows strict security practices aligned with ISO standards followed by Technoforte. We apply:
  • Access control and authentication layers
  • Data encryption where applicable
  • Continuous monitoring and logging
  • Secure hosting environments
No system is fully immune to risk, but we actively work to reduce exposure at every level.

6. Data Retention

We keep your data only for as long as needed to provide our services, meet business needs or comply with legal requirements. After that, your data is securely deleted or anonymized.

7. Your Rights

Depending on your location and applicable laws, you may have the right to:
  • Access and review your data
  • Request corrections
  • Request deletion
  • Restrict or object to processing
  • Withdraw consent where applicable
You can exercise these rights by contacting us.

8. Cookies and Tracking

We use cookies to keep the platform functional and improve performance. This includes:
  • Session management
  • Usage analytics
  • System optimization
You can control cookies through your browser settings.

8. Third-Party Links

PALMS™ may include links to external platforms. Their privacy practices are independent of ours.

8. Policy Updates

We may update this policy as PALMS evolves. The latest version will always be available on this page.

8. Contact Us

For any privacy-related queries:
Technoforte Software Pvt. Ltd.
Email: [email protected]

PALMS™ Assistant
PALMS Logo
Powered by Drshti AI